Privacy policy
# WipeReady Privacy Policy
Last Updated: September 22, 2026
WipeReady operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with our Services.
WipeReady is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
## Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person.
Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or reasonably be linked to you.
We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
- Contact information, including your email address and information you voluntarily provide when communicating with WipeReady.
- Financial information, including transaction details, form of payment, payment confirmation, and other payment-related information processed through our payment providers.
- Account information, including your username, password, preferences, and settings, where applicable.
- Transaction information, including products you view, purchase, return, exchange, or cancel and your transaction history.
- Communications with us, including information you voluntarily provide when sending a customer support inquiry.
- Device information, including information about your device, browser, network connection, IP address, and other unique technical identifiers.
- Usage information, including information regarding your interaction with or navigation through the Services.
## Personal Information Sources
We may collect personal information from the following sources:
- Directly from you, including when you create an account, visit or use the Services, communicate with us, make a purchase, or otherwise provide us with your personal information.
- Automatically through the Services, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
- From our service providers, including when we engage them to provide technology, payment processing, hosting, analytics, security, customer support, or other services on our behalf.
- From our partners or other third parties.
## How We Use Your Personal Information
Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:
### Provide, Tailor, and Improve the Services
We use your personal information to provide you with the Services, process your payments, fulfill your purchases, remember your preferences, provide notifications related to your account, process transactions, maintain and manage your account, provide customer support, and improve the Services.
We may use information collected through the Services to better understand how users interact with WipeReady and to improve the functionality, performance, reliability, and user experience of our Services.
### Marketing and Advertising
We may use personal information for marketing and promotional purposes, including sending promotional communications by email and displaying advertisements for our products or services.
Where applicable, you may opt out of receiving promotional communications by using the unsubscribe option included in our marketing emails.
### Security and Fraud Prevention
We use personal information to authenticate accounts, provide a secure purchasing experience, detect and investigate potentially fraudulent, illegal, unsafe, or malicious activity, protect our Services, and maintain the security of our systems.
If you create an account, you are responsible for maintaining the security of your account credentials.
We strongly recommend that you do not share your username, password, license information, or other account access details with anyone else.
### Communicating With You
We use your personal information to provide customer support, respond to questions and requests, provide effective Services, communicate regarding purchases or accounts, and maintain our business relationship with you.
### Legal Reasons
We may use personal information to comply with applicable laws and regulations, respond to valid legal processes or governmental requests, investigate or participate in legal proceedings, enforce our Terms of Service and other policies, and protect our rights, property, Services, users, or others.
## How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes subject to this Privacy Policy.
Such circumstances may include:
### Service Providers
We may share information with Shopify, vendors, contractors, and other third parties that perform services on our behalf.
These services may include:
- Payment processing
- Website hosting
- Data analytics
- Customer support
- Cloud storage
- Security
- Fraud prevention
- Software licensing
- Website functionality
- Other business operations
### Business and Marketing Partners
We may work with business and marketing partners to provide marketing services, analytics, advertising, or other business functions.
Depending on where you reside and applicable law, you may have the right to opt out of certain uses of your personal information for targeted advertising or other forms of data sharing.
### When You Direct or Consent to Disclosure
We may disclose information when you specifically request or authorize us to do so, or when you otherwise consent to the disclosure.
### Affiliates and Business Operations
We may share information with affiliates or entities within our corporate group where necessary to operate our business and provide the Services.
### Legal and Security Purposes
We may disclose information when reasonably necessary to comply with applicable legal obligations, respond to subpoenas, court orders, warrants, or other lawful requests, enforce our Terms of Service or policies, investigate fraud or abuse, or protect WipeReady, our Services, our users, or others.
## Relationship With Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.
Information you submit through the Services may be transmitted to and processed by Shopify and third parties that support Shopify or WipeReady.
Shopify may process personal information in accordance with its own privacy policies and applicable laws.
Depending on where you live, you may have certain rights concerning information processed by Shopify.
You may review Shopify's applicable privacy documentation through Shopify's official privacy resources.
## Cookies and Similar Technologies
We and our service providers may use cookies, pixels, local storage, analytics tools, and similar technologies.
These technologies may be used to:
- Keep our website functioning properly
- Remember preferences
- Maintain sessions
- Understand website traffic
- Analyze how users interact with our Services
- Measure marketing performance
- Improve our website and Services
- Detect fraud and abuse
- Provide relevant advertising where applicable
- Maintain security
You may be able to control or disable certain cookies through your browser settings.
Disabling certain cookies may cause portions of the Services to function incorrectly.
## Third-Party Websites and Links
The Services may contain links to websites, applications, platforms, or services operated by third parties.
If you follow a link to a website or service that is not controlled or operated by WipeReady, you should review that third party's privacy policy, security practices, and terms.
WipeReady does not control and is not responsible for the privacy practices, security, content, accuracy, or reliability of third-party websites or services.
Your use of third-party services is subject to the terms and policies of those third parties.
## Children's Data
The Services are not intended for children where prohibited by applicable law.
We do not knowingly collect personal information from children under the age of majority applicable in their jurisdiction.
If you believe that a child has provided personal information to WipeReady without appropriate authorization, you may contact us using the email address provided below.
If we determine that we have collected personal information from a child in circumstances where applicable law requires parental consent, we will take reasonable steps to delete that information.
As of the Effective Date of this Privacy Policy, WipeReady does not have actual knowledge that it sells or shares personal information of individuals under 16 years of age.
## Security and Retention of Your Information
WipeReady takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.
However, no security system, website, software, server, or method of electronic transmission can be guaranteed to be completely secure.
Accordingly, WipeReady cannot guarantee perfect or absolute security.
Information transmitted over the internet may not always be completely secure while in transit.
We recommend that you do not send sensitive or confidential information through unsecured communication methods.
How long we retain personal information depends on factors including whether we need the information to:
- Maintain an account
- Provide Services
- Process transactions
- Provide customer support
- Prevent fraud or abuse
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
- Maintain necessary business records
When information is no longer reasonably required for these purposes, we may delete, anonymize, or otherwise dispose of it in accordance with applicable law and our data-retention practices.
## Your Rights and Choices
Depending on where you live, you may have some or all of the following rights regarding your personal information.
These rights are not absolute and may apply only in certain circumstances. We may decline requests where permitted or required by applicable law.
### Right to Access / Know
You may have the right to request information about the personal information WipeReady maintains about you.
### Right to Delete
You may have the right to request deletion of personal information we maintain about you, subject to applicable legal exceptions.
### Right to Correct
You may have the right to request correction of inaccurate personal information.
### Right to Data Portability
You may have the right to request a copy of certain personal information we maintain about you and, where applicable, request that it be transferred to another organization.
### Right to Opt Out of Certain Advertising or Sharing
Depending on where you reside, you may have the right to opt out of certain forms of sale, sharing, or processing of personal information for targeted advertising as defined by applicable privacy laws.
Where applicable, WipeReady may provide an opt-out mechanism through the Services.
### Managing Communication Preferences
We may send promotional emails from time to time.
You may opt out of promotional communications by using the unsubscribe option contained within applicable marketing emails.
Even if you opt out of promotional communications, we may still send necessary non-promotional communications, including communications relating to purchases, accounts, security, transactions, or Services.
## Exercising Your Privacy Rights
You may exercise applicable privacy rights by contacting WipeReady at:
WipeReadySupport@proton.me
When submitting a privacy request, please provide enough information for us to reasonably understand and process your request.
We may need to verify your identity before completing certain requests, as permitted or required by applicable law.
We will process valid requests within the time period required by applicable law.
If you use an authorized agent to submit a request on your behalf, we may require appropriate verification that the agent is authorized to act for you.
## Non-Discrimination
WipeReady will not discriminate against you for exercising privacy rights that are legally available to you.
Subject to applicable law, exercising a privacy right will not result in discriminatory treatment by WipeReady.
## Complaints
If you have a concern or complaint regarding how WipeReady processes your personal information, please contact us at:
WipeReadySupport@proton.me
Depending on where you live, you may also have the right to submit a complaint to your applicable data protection or privacy authority.
## International Transfers
Your personal information may be transferred to, stored in, or processed in countries outside the country in which you live.
These locations may have privacy laws that differ from those in your jurisdiction.
Where applicable law requires specific safeguards for international transfers, WipeReady and its service providers may use recognized legal mechanisms designed to provide appropriate protection for transferred personal information.
## Data Security Disclaimer
Although WipeReady takes reasonable measures to protect information, no electronic storage system or internet transmission can be guaranteed to be completely secure.
You acknowledge that transmission of information over the internet carries inherent risks.
To the maximum extent permitted by applicable law, WipeReady is not responsible for security incidents resulting from circumstances beyond its reasonable control, including unauthorized access caused by third-party attacks, vulnerabilities in third-party services, internet infrastructure failures, user negligence, compromised credentials, or other events that cannot reasonably be prevented by WipeReady.
## Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes may be made to reflect changes in our Services, business practices, technology, legal requirements, or regulatory requirements.
When we make changes, we will update the "Last Updated" date at the beginning of this Privacy Policy.
Where required by applicable law, we may provide additional notice regarding material changes.
Your continued use of the Services after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated Privacy Policy to the extent permitted by applicable law.
## Contact
If you have questions regarding this Privacy Policy, our privacy practices, or your privacy rights, please contact WipeReady by email:
WipeReady
Email:
WipeReadySupport@proton.me
## Important Disclaimer
This Privacy Policy is intended to describe WipeReady's general privacy practices.
It does not create or establish contractual rights beyond those required by applicable law.
Nothing in this Privacy Policy is intended to exclude, restrict, or waive any legal rights or obligations that cannot legally be excluded, restricted, or waived.
For additional provisions regarding use of WipeReady software, warranties, limitations of liability, refunds, acceptable use, licenses, disputes, and other contractual matters, please refer to the applicable WipeReady Terms of Service and End User License Agreement.